Legal
Privacy Policy
Last updated: June 1, 2026
This Privacy Policy explains how Creuse may collect, use, and protect information when people use our website, app, rider services, driver services, and support channels.
Information we may collect
Creuse may collect account details, contact information, trip details, location information needed to provide rides, device information, payment-related records, support messages, and website analytics.
How we use information
- To provide rider and driver services.
- To process trips, payments, receipts, support requests, and safety features.
- To improve reliability, prevent fraud, and protect users.
- To send service updates and important account notices.
Sharing information
We may share information with riders, drivers, payment providers, support vendors, analytics providers, legal authorities when required, and other partners needed to operate Creuse responsibly.
Data choices
Users may request access, correction, deletion, or restriction of personal information where applicable by contacting Creuse support through the app or official support channels.
Security
Creuse uses reasonable administrative, technical, and organizational measures to protect information. No system is perfect, but we work to reduce risk and keep data handled carefully.
Contact
For privacy questions, contact Creuse through the in-app support flow or your official Creuse support address.